Phone numbers to help in an emergency

In an emergency 999 includes flood as well as fire etc.

Gas emergency service
0800 111999 If you can smell gas

Power cut
0800 7838866
(mobile 0333 202 2023)

Southern Water
0845 2780845
report drainage flood (out of hours)

WSCC, Highways
01243 642105
report surface water (out of hours)

Arun District Council
07733 125689
Out of Hours Emergency
01903 713976

Environment Agency
0800 807060
report river/stream blockages

Floodline
0345 9881188
for current flood information

National Flood Forum
01299 403055
for help and support

What the flood warnings mean

3 levels of flood warning are issued:

Image of flood alert symbol

Flood alert - Prepare

  • prepare a bag that includes medicines and insurance documents
  • check flood warnings
Image of flood warning symbol

Flood warning - Act

  • turn off gas, water and electricity
  • move things upstairs or to safety
  • move family, pets and car to safety
Image of severe flood warning symbol

Severe flood warning - Survive

  • call 999 if in immediate danger
  • follow advice from emergency services
  • keep yourself and your family safe


Save a copy of this simple flood plan (PDF, 139KB) so you’ll know what to do when there’s a flood warning in your area.

View current warnings and advice specific to your area. This link takes you to the station report for River Arun at Littlehampton

All floods are different and you should take advice from the emergency services and your local authority if you’re in a flood.